Documentation Help

Feed Sensor - Troubleshooting

When troubleshooting is needed

When the red Empty Alarm light is on but there is feed in the hopper, the feed sensor may not be detecting feed correctly.

feed-controller-empty-light.svg

The feed sensor is located underneath the hopper, above the rotary valve. There is an orange sensor light on the body of the sensor.

Feed sensor LED on

Normal Operation

Under normal conditions, the sensor light should behave as follows:

Hopper

Sensor Light

Empty

Off

Has feed

On

If the hopper has feed and the sensor light is off

If the hopper has feed and the sensor light is off, this may be caused by:

  • A loose cable connection.

  • The sensor not being firmly attached to the sensor bracket.

  • The sensor not working.

1. Check for loose cable connection

To check the cable is firmly connected to the sensor, turn the collar clockwise to ensure the cable is securely connected.

Check cable connection

2. Check the sensor is firmly attached to the bracket

Hold the sensor and try to move it. If it moves, tighten both nuts firmly against each side of the bracket.

Check sensor bracket

3. Check whether the sensor is working

To verify if the sensor is working, the sensor must be removed from the bracket and a metal object placed in front of the sensor face.

  1. To remove the sensor, hold the sensor to prevent it from turning. Loosen the outer nut, then unscrew the inner nut toward the sensor face to create enough clearance to remove the sensor from the bracket.

    Inner nut movement
  2. Slide the sensor out of the notch on the bracket.

    Sensor removed
  3. Place the face of the sensor against a metal surface.

    Sensor face on metal
  4. Check the LED light on the sensor:

Last modified: 09 July 2026